It is very important that your glasses fit your face well and that they sit in the correct position on your face. When you purchase a pair of glasses from us our dispensers will guide you in selecting a frame that either fits you very well straight away, or is close to fitting you and can be adjusted to fit your face correctly. When you collect your glasses our dispensers will check the fit of the frame on your face and adjust it to make it fit you perfectly.
As your frame gets older it may not fit you well anymore for various reasons. Sometimes the materials just loosen off with age, or you may sit on your glasses or bend them by accident. If this is the case then you need to return to us to get the glasses fitted again. Not only will the frames become uncomfortable or annoying of they don’t fit correctly, but your vision may also blur if the lenses don’t sit in the right position on your face.
There are a few things you can do to try to prevent your frames from getting damaged or out of shape. First of all, always clean your glasses correctly (see our September blog – ‘How to Clean Your Glasses’). Our glasses are designed to sit on our nose and not on our head – they will easily get stretched out of shape if you wear them on your head. It is also a good idea to put your glasses on and off with two hands, as doing so with one hand will eventually make them crooked.
When you put your glasses down always make sure the lenses are facing upwards. This will help them to remain scratch free. Even better, follow the rule that your glasses should only ever be ‘on your face or in the case’. Never place your glasses unprotected in your pocket, bag or backpack.
It is also a good idea to drop in and just get your glasses adjusted or ‘serviced’ from time to time. At no charge to you, we will adjust your glasses so they sit well on your face, clean your glasses in our special cleaner to get both the frame and lenses clean, and tighten any screws in the frame that have loosened with normal wear and tear of the frame.